Frequently Asked Questions

Everything you need to know about shopping with EPIC.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day hassle-free return policy. Products must be in their original condition and packaging to be eligible for a full refund.

How can I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.

Are your products covered by a warranty?

Yes, all official EPIC products come with a 1-year limited warranty against manufacturing defects. Please contact our support team for any warranty claims.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.